International Ordering Guidelines
Ordering requirement
Due to the limited address verification that is available for international orders now. OKMemory can only accept American Express, PayPal, Western Union/MoneyGram, Wire Transfer, or Check-In-Advanced as the payment methods for international orders.
American Express: Please select "American Express" as the payment method during checkout. Please also note that we can only ship to the address that's registered with the American Express.
PayPal: Please select "Payment for International Order" and PayPal the payment to our PayPal ID: "ebay@okmemory.com" along with your order number.
Western Union / MoneyGram / Wire Transfer: Please select "Payment for International Order" and you will receive the wire transfer info after order completion. Please process the payment as your local bank/store and email us the "Transaction / Control Number" with your Order number at: support@OKMemory.com
Check-In-Advanced: Please select "Payment for International Order" and mail the check to:
Payable to: OKMemory
15325 Stafford St.
City Of Industry CA 91744 U.S.A
Duty Fees and Taxes
Customer will be responsible for the duty fees, taxes and any other custom related fees incurred by the order. Please take that into consideration when ordering.
| Country | Shipping Method | Shipping Cost | Transit Time | You Save: | Tracking Info |
| Canada | U.S. Postal Service / UPS Ground | $7.99 | 11-20 Business Days excluding custom. | $5.00 | NO |
| Others | U.S. Postal Service with up to $100.00 insurance. | $17.99 | 7-21 Business Days excluding custom. | $15.00 | NO |
| Others | U.S. Postal Service International Express Mail with up to $500.00 insurance. | $45.99 | 4-10 Business Days excluding custom | Saving varies | YES |
Duty fees and Taxes: Customer will be responsible for the duty fees, taxes, and any other related fees incurred by the order.
International Warranty Information
OKMemory is constantly trying to improve our customer services. However, due to the different cultures/regulations from different countries, International Lifetime Warranty for the memory must be returned to OKMemory first prior sending the replacement. The cost of returning and insuring the memory back to OKMemory is the sole responsibility of the customer. OKMemory will pay for the shipping cost to send the replacement to customer. If you have any questions, you can e-mail us at: support@okmemory.com .
Please Note: OKMemory is not responsible for any damage to equipment, program/data loss, or cost associated with data recovery. OKMemory will not reimburse customers for installation or service charges related to their systems. We recommend customer to carefully follow the installation guides from their system manual or seek for professional/certified technicians' help for installation of the memory for their systems.
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